Your privacy matters to ph33e. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what your rights are as a ph33e member under Philippine law.
ph33e operates in full compliance with the Philippine Data Privacy Act of 2012, overseen by the National Privacy Commission (NPC).
ph33e will never sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is yours.
All personal data stored by ph33e is encrypted at rest and in transit using industry-standard AES-256 and TLS 1.3 protocols.
As a ph33e member, you have the right to access, correct, and delete your personal data under RA 10173 and applicable PAGCOR rules.
Data may be shared with PAGCOR, the NPC, and law enforcement only where required by Philippine law — never for commercial gain.
ph33e will notify affected users promptly in the event of any data breach that poses a risk to your rights and freedoms, as required by law.
ph33e Casino ("ph33e", "we", "our", "us") is committed to protecting the privacy and personal data of every individual who uses the ph33e platform at ph33e.app (the "Platform"). This Privacy Policy describes how ph33e collects, uses, discloses, retains, and protects personal data in connection with your use of the ph33e Casino platform and associated services.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission of the Philippines ("NPC"). ph33e also complies with the data governance requirements of the Philippine Amusement and Gaming Corporation ("PAGCOR") as applicable to licensed online gaming operators.
By registering with ph33e and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must refrain from using the ph33e platform.
ph33e collects personal data that is necessary and proportionate for the purposes described in this Policy. The categories of personal data we collect include:
📌 Sensitive Personal Information: ph33e may collect data that constitutes "sensitive personal information" under RA 10173, specifically government-issued ID numbers required for KYC and AMLA compliance. This data is handled with heightened security controls and is accessible only to authorised compliance personnel.
ph33e collects personal data through the following channels:
ph33e processes your personal data only for specific, legitimate, and declared purposes. The table below sets out our primary processing activities and their legal bases under RA 10173:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Contractual necessity; Legal obligation (AMLA, PAGCOR) |
| Processing deposits and withdrawals | Contractual necessity; Legal obligation |
| Delivering gaming services and personalised experience | Contractual necessity; Consent |
| Fraud prevention and security monitoring | Legitimate interest; Legal obligation |
| Regulatory reporting to PAGCOR and NPC | Legal obligation |
| AMLA suspicious transaction reporting | Legal obligation (RA 9160 as amended) |
| Responsible gaming monitoring and interventions | Legal obligation; Legitimate interest |
| Customer support and dispute resolution | Contractual necessity; Legitimate interest |
| Sending promotional communications (opt-in only) | Consent |
| Platform analytics and performance improvement | Legitimate interest |
ph33e does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients under strictly controlled conditions:
ph33e is required by Philippine law to share data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies upon lawful request or as part of mandatory reporting obligations.
ph33e engages third-party service providers who process data on our behalf under data processing agreements, including: payment processors and e-wallet providers (GCash/PayMaya integration partners), KYC and identity verification providers, cloud hosting and infrastructure providers, fraud detection and cybersecurity partners, and customer support platform providers. All processors are required to handle your data in accordance with RA 10173 and ph33e's data protection standards.
Game providers integrated into the ph33e platform may receive anonymised or pseudonymised session data necessary for game delivery and RNG certification. No directly identifiable personal data is shared with game providers beyond what is technically necessary.
In the event of a merger, acquisition, or transfer of ph33e business assets, personal data may be transferred to successor entities, subject to the same privacy protections described in this Policy. Affected users will be notified in advance.
ph33e uses cookies and similar technologies to operate the platform, maintain session security, and improve user experience. Cookies used on ph33e include:
You may control non-essential cookie preferences through the ph33e cookie settings panel. Note that disabling certain cookies may affect your ability to use some platform features.
ph33e retains personal data for as long as is necessary for the purposes described in this Policy, subject to the following minimum retention periods required by Philippine law:
Upon expiry of retention periods, data is securely deleted or anonymised in accordance with NPC guidelines.
ph33e implements technical, administrative, and physical security measures proportionate to the sensitivity of the data we hold. These include:
Under the Philippine Data Privacy Act of 2012 and its IRR, you have the following rights with respect to your personal data held by ph33e:
To exercise any of these rights, contact ph33e's Data Protection Officer at the contact details provided in Section 13. ph33e will respond to verified requests within fifteen (15) calendar days as required by the NPC.
The ph33e platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulation. ph33e does not knowingly collect personal data from individuals under the age of 21. If ph33e becomes aware that an account belongs to a person under 21 years of age, the account will be immediately suspended, access will be revoked, and all personal data collected will be deleted in accordance with NPC guidelines. 21+
ph33e's primary data processing infrastructure is located within the Philippines. Where data is transferred to service providers or infrastructure located outside the Philippines (for example, cloud hosting services with global redundancy), ph33e ensures that such transfers are conducted in accordance with Section 21 of RA 10173, which requires that the recipient country or organisation provides an adequate level of protection comparable to Philippine data privacy standards. ph33e maintains standard data processing agreements with all cross-border processors that incorporate applicable data protection obligations.
ph33e reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The revised Policy will be posted on the ph33e platform with an updated effective date. For material changes that significantly affect your rights, ph33e will provide notice through your registered email address or a prominent platform notification at least fourteen (14) days before the changes take effect. Your continued use of ph33e following the effective date of any revised Policy constitutes acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact ph33e's designated Data Protection Officer:
🏢 ph33e Casino — Data Protection Officer
📧 Email: [email protected] (plain text — not a clickable link)
💬 Live Chat: Available 24/7 via the ph33e platform
📋 For regulatory matters: National Privacy Commission (NPC), Philippines
🏛️ For gaming matters: PAGCOR — Philippine Amusement and Gaming Corporation
ph33e will acknowledge privacy-related requests within five (5) business days and aim to resolve them within fifteen (15) calendar days of receipt of a complete and verified request.
ph33e protects your personal data the same way we protect your winnings — with rigorous security, full transparency, and Philippine regulatory compliance. Sign in and enjoy the game.
🚀 Go to ph33e Login